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Frequently Asked Questions
Competing Technology/Product Comparisons
Q. Water already filtered at municipality – why do I need ZeroWater?
A. Even if a municipality were able to clean water to the extent that ZeroWater® does, the water can pick up chemicals on its way from the treatment plant to the faucet, which gives tap water that typical taste. ZeroWater® tastes crisp and refreshing.
Q. ZeroWater vs. bottled water quality
A. ZeroWater® filters produce the only filtered water that meets the FDA definition for purified bottled water. So you get purified-quality water without the plastic bottles or the high cost. Bottled water in the supermarket can cost you anywhere from $2.50 per gallon to over $8.00 per gallon. Once you start using the ZeroWater® unit, it only costs 50 cents per gallon to have purified-quality water.
Q. I have well water. Do I need your system?
A. If you have well water, it is the owner’s responsibility to have the well inspected and tested for a variety of substances including microbiological contaminants. Once the well has been approved for drinking, ZeroWater® works with well water the same way it does with any other tap water.
Q. ZeroWater filters vs. other pitcher filters
A.
- It is a 5 stage filter which is more comprehensive.
- Ion Exchange Technology as opposed to simple carbon only
- It produces the only filtered water that meets the FDA definition of purified bottled water.
- Removes 100% of all detectable dissolved solids
- Creates the purest-tasting water
Q. ZeroWater vs. Reverse Osmosis (RO)
A. ZeroWater® filters produce water that is a similar purity level to that produced from an RO system. Our systems also don’t waste any water and operate based on gravity. In addition, they do not need to be installed into your plumbing.
Q. ZeroWater vs. Distilled water
A. People usually say that distilled water can taste flat whereas ZeroWater® is described as crisp and refreshing. Distillation also requires electricity and takes hours to treat water.
Q. ZeroWater vs. Softeners
A. Water softening systems exchange sodium or potassium with calcium to avoid calcium buildup and allow soaps to lather better. They are not meant to improve the taste of drinking water.
Q. Pets/people need distilled for health reasons – is this the same quality?
A. Our water gives you the same quality as distilled, without the electricity or hassle of transporting the water home from the store.
Q. Does well/spring water cause shorter filter life vs. "city" water?
A. The life of the filter depends on the TDS going in, not whether your water is from a well, a spring, or a municipality. Before using your well water with our system, be sure to have it tested.
Q. Microbiological/bacteria – Reverse Osmosis vs. ZeroWater
A. Unless your RO unit is specifically designed for bacteria with something like a UV light or an ozone generator, your RO membrane will quickly be fouled with a bacteria biofilm if you have a bacteria problem. The ZeroWater systems currently sold do not have the capability to remove bacteria.
Q. Why is ZeroWater the best system?
A. There are many ways of treating water. Our filters are a 5 stage, Ion Exchange Technology that treats potable tap water better than anything else in the gravity fed filtration category.
Q. I do notice a lack of taste in our RO water, but what is it that I would be tasting in your water other than dissolved solids that were not filtered out?
A. Our water is best compared to double distilled water, minus the distilled water “flat” taste. A lot of our customers say our water has no taste. You should only be tasting H20.
