Q. How is ZeroWater® Different? 
•It is a 5 stage filter which is more comprehensive than conventional 2 stage filters
•Ion Exchange Technology as opposed to simple carbon only
•Removes virtually all (99.6%) detectable dissolved solids while leading brands removes up to 50%

Q. How does ZeroWater® work?
A. The ZeroWater® Ion Exchange Filter consist of 5 stages that combine patented technologies to removes organic and inorganic contaminants in the water, providing the only filtered water that meets the FDA definition of purified bottled water.

Q. Do we have a full house or a faucet system? Do we make a filter for the fridge?
A. We do not offer a full house or faucet system due to our gravity fed technology.

Q. Water already filtered at municipality - why do I need ZeroWater®?
A. Even if a municipality were able to clean water to the extent that ZeroWater® does, the water can pick up chemicals on its way from the treatment plant to the faucet, which gives tap water that typical taste. ZeroWater® tastes crisp and refreshing.

Q. I have well water. Do I need your system?
A. If you have well water, it is the owner's responsibility to have the well inspected and tested for a variety of substances including microbiological contaminants. Once the well has been approved for drinking, ZeroWater® works with well water the same way it does with any other tap water.

Q. ZeroWater® vs. bottled water
A. There are different types of bottled water: mineral water,spring water and purified bottled water. ZeroWater is similar to purified bottled water in that it has zero dissolved solids (purified bottled water must be 10 ppm or less). Mineral and spring water will typically have a higher level of dissolved solids which is naturally occurring from a specific spring that, unlike tap water is popular because of a particular mix of minerals that provides a pleasant taste. Purified bottled water is intended for pure refreshment and hydration.

Q. ZeroWater® vs. Reverse Osmosis (RO)
A. ZeroWater® filters produce water that is a similar purity level to that produced from an RO system. Our systems also don't waste any water and operate based on gravity. In addition, they do not need to be installed into your plumbing.

Q. ZeroWater® vs. Distilled water
A. Distilled water involves the process of boiling the water, transferring the steam to another container were the vapors are condensed and everything that doesn't evaporate will remain in the first container. Impurities that evaporate will be in the water in the second container. While ZeroWater uses the process of deionization which involves filtering the water. The ion exchange beads in the filter takes the ions or minerals out of the water. People usually say that distilled water can taste flat whereas ZeroWater is described as crisp and refreshing. Distillation also requires electricity and takes hours to treat water.

Q. ZeroWater® vs. Softeners
A. Water softening systems exchange sodium or potassium with calcium to avoid calcium buildup and allow soaps to lather better. They are not meant to improve the taste of drinking water.

Q. Pets/people need distilled for health reasons - is this the same quality?
A. Our water gives you the same quality as distilled, without the electricity or hassle of transporting the water home from the store.

Q. Microbiological/bacteria - Reverse Osmosis vs. ZeroWater®
A. Unless your RO unit is specifically designed for bacteria with a UV light or an ozone generator, for example, your RO membrane will quickly be filled with a bacteria biofilm if you have a bacteria problem. The ZeroWater® systems currently sold do not have the capability to remove bacteria.