Q. How is ZeroWater® Different? 
•It is a 5 stage filter which is more comprehensive than conventional 2 stage filters
•Ion Exchange Technology as opposed to simple carbon only
•Removes virtually all (99.6%) detectable dissolved solids while leading brands removes up to 50%

Q. How long will the filter last?
A. ZeroWater® on average is rated for 15 gallons. However, this is all dependent upon water quality and how much you drink.

Q. Does the TDS Meter measure lead levels?
A. No, the meter measures Total Dissolved Solids and is not intended to measure lead levels.

Q. What's considered an acceptable level of lead on my water?
A. The EPA has established a maximum threshold of 15 ppb for lead content in tap water. ZeroWater® filtration is certified to meet these requirements.

Q. Do ZeroWater® products contain BPA?
A. No, all ZeroWater® products are BPA-Free.

Q. What is the meter reading?
A. The TDS meter included provides a reading of total dissolved solids in Parts Per Million, ppm.

Q. What are total dissolved solids?
A. Total Dissolved Solids (TDS) are non-organic impurities found in water, which contribute to a difference in the taste of water. Dissolved solids enter our water supply through old piping, run-off from road salts, pesticides, fertilizers and more.

Q. How fast should my water filter through a ZeroWater® device?
A. The filtration will be slower than conventional 2-stage filters because its 5-stage filtration works much harder to remove more contaminants.

Q. Does ZeroWater reduce the pH of water?
A. Once the filter reaches end of life, you may experience an acidic or slightly fishy smell/taste in the water. As indicated in our instructions, once the digital meter reaches 006 or the light indicator lights up (depending on which was included in your device) you should discontinue the use of the expired filter and replace it. Our filtration has an end of life indication whereas standard filters do not. Continued use of the filter, after it expires, will only further deteriorate the ion beads and a reduction in pH may occur. The reduction in pH is not dangerous but there is a chance under extreme filter exhaustion that the pH levels may be reduced low enough to where you will experience a taste difference in the water, occurring at a meter reading below 1 or 2. We cannot determine if the filter failed prematurely as we have no indication of your tap water quality (all water is different and we have no way of knowing the specific properties in everyone’s water) nor your daily water consumption. Since the quality of tap water varies the reduction in pH, when your filter has reached the point of exhaustion, can vary as well.