Limited Warranty

If you discover a manufacturing defect in your ZeroWater® Dispenser, Pitcher, Filter, or TDS Meter, we will replace the parts free of charge.


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Vessels & TDS Meter

Zero Technologies, LLC warrants the ZeroWater vessels & TDS meter to be free from manufacturing defects for 90 days from the date of purchase, when used in compliance with the Owner’s Manual. During this 90-day period if you discover a manufacturing defect in the vessel or TDS meter (excluding the filter), we will replace the parts free of charge.

Filter Cartridge

Zero Technologies, LLC warrants its filters to be free from manufacturing defects for 30 days from the date of purchase, when used in compliance with the Owner’s Manual. During this 30-day period, if you discover a manufacturing defect in your filter, we will provide instructions on how to return the filter for laboratory testing. If the lab determines that the filter is defective, we will replace it free of charge (minus shipping costs). If no defect is found, your filter will be returned to you, and we will not replace it.

Note

This warranty does not guarantee the life of the filter for any specific period of volume of use. For more information about expected filter life, see www.zerowater.com/filtration-filter-life.aspx To file a warranty, claim call, 1-800-503-2939 to speak with a customer service representative. Dated proof of purchase is required for any warranty claim. Every implied warranty is limited to the duration of this written warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.