Shipping policy

At Culligan ZeroWater, we are committed to delivering your order quickly and efficiently. Please review our shipping policy below for details on how we handle shipping.

Shipping Availability

• We ship to the Continental United States only.
• Unfortunately, at this time, we do not ship to Alaska, Hawaii, U.S. Territories, or internationally.

Order Processing

• Orders placed by 12:00 PM (Central Time) on a business day will be processed and shipped the same day.
• Orders placed after 12:00 PM CT or on weekends/holidays will be shipped the next business day.
• We guarantee a maximum processing time of 24 hours for all orders.

Shipping Carriers

• All orders are shipped via UPS Ground, FedEx Ground, or DHL, depending on your location and the most efficient delivery method available.

Delivery Time

• Orders are shipped from our facility in Dallas, Texas.
• Delivery times vary based on your geographic location within the Continental U.S.
• Once shipped, the average delivery time is 3 business days.

If you have any questions regarding your order or shipment, feel free to contact our customer service team.